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About IAA

 

CORPORATE HEADQUARTERS
Two Westbrook Corporate Center, Suite 500
Westchester, IL-60154
Phone (708) 492-7000 Fax (708) 492-7078
cservice@iaai.com
NATIONAL NETWORK
Two Westbrook Corporate Center, Suite 500
Westchester, IL-60154
Phone (800) 872-1501 Fax (708) 492-7979
nationalnetwork@iaai.com
SPECIALTY DIVISION
110 E. Palatine Road, Suite B
Wheeling, IL-60090
Phone (800) 323-0698 Fax (847) 279-4199
specialty@iaai.com

 

IAA specializes in providing insurance companies, car rental companies and other vehicle providers with a number of specialized services surrounding the liquidation of total-loss vehicles acquired through the settlement of claims. We pick up and store vehicles, facilitate the transfer of sale documents, and auction salvage vehicles for our clients. Through CSATodaysm, we provide a host of electronic management tools that connect our vehicle providers to the auction process via the Internet. Our facilities and specialized processes help insurance companies mitigate claims expense and reduce claims cycle time.

Since our founding in 1982, IAA has become a dominant leader in the automotive salvage industry and a premier provider of total-loss claims services. In 1991, we became a publicly traded corporation and, since then, have continued our growth through geographic expansion and by providing innovative new services to the insurance industry.