Buyer Newsletter 40

IAA opens the brand-new IAA Los Angeles South Branch in Wilmington, CA. The IAA Anaheim Branch goes digital-only. New patent further bolsters IAA’s technological leadership. IAA Lafayette off-site locations see time change. IAA Manage Offers™ lets you negotiate directly with sellers when the reserve is not met.   

In this issue:

1. IAA Los Angeles South Branch Opens   

IAA is increasing its already significant footprint in the Los Angeles market with the opening of the IAA Los Angeles South Branch in Wilmington, CA. This new facility allows IAA to better serve our buyer communities and is the 15th location in  California. The IAA Los Angeles South Branch is open for business and IAA will announce an inaugural sale date and time soon. Once the branch is ready for its first sale you can check out IAA’s website for a listing of the branch’s preview and sale days. 

2. IAA Anaheim Branch Shifts to Digital-Only Auctions 

The IAA Anaheim Branch is hosting digital-only auctions via IAA AuctionNow™ as of Monday, October 12. The IAA AuctionNow platform provides an industry-leading digital-only bidding and buying experience. In-person bidding will no longer be available at the branch, but buyers can bid online at IAAI.com and via our IAA Buyer App. Buyers must be registered online to participate in auctions once these changes take place. For more information on IAA’s digital auction platform visit – IAA AuctionNow.

3. U.S. Patent Office Awards IAA New Patent 

As the industry’s technology leader, IAA is continually innovating to provide its buyers and sellers with the best experience possible. The latest evidence of IAA’s technological leadership comes from the U.S. Patent and Trademark Office, which has awarded IAA a patent for its automation of the tower dispatch process. By automating the towing and dispatch cycle IAA has streamlined the entire vehicle recovery process, saving users time and increasing their ease of use. The patent is the latest example of IAA’s efforts to continually improve the customer experience through seamless, user-friendly technology. 

4. Branch Updates 

New Off-Site Yard Pick-Up Hours for IAA Lafayette  

IAA Lafayette off-site locations at Crowley Yard and Scott Yard will be open from Noon to 4:00 p.m. CT, Monday through Friday, until further notice. 

5. Did You Know? 

Conduct Digital Negotiations with IAA Manage Offers™ 

Have you ever lost out on a great vehicle because your high bid did not meet the seller’s reserve? IAA Manage Offers™ makes that a thing of the past. Now if your high bid does not meet the reserve, you can negotiate directly with sellers – in real-time. Accept, decline or counteroffer from any desktop, laptop or mobile device. Look for the Manage Offers notification in AuctionNow, the IAA Buyer App, or on your dashboard next time you visit IAA. Learn how Manage Offers works.