Summary

Celebrating Issue 50 of the Buyer Newsletter, with updates on IAA Local Tow™ and IAA High-Resolution Images™ a part of the  IAA Interact™ platform.   


Highlights

Issue 50 Celebration 

So much has been accomplished since the first issue of the Buyer Newsletter on Nov. 14, 2018. Our commitment to innovation coupled with your feedback has led to the creation of our revolutionary IAA Interact™ platform, IAA AuctionNow™, a reimagined Vehicle Search page, and much more.

Thank you for taking the journey with us. We want to hear more from you about how we’re doing, so please take a few minutes to fill out a short survey and help us celebrate 50 issues.

CEO Action for Diversity and Inclusion™ 

IAA became the first company in vehicle salvage industry to join the CEO Action for Diversity and Inclusion™ coalition when our own CEO John Kett signed the pledge. In addition, IAA has created the Diversity, Equity, and Inclusion Council to cultivate a workplace where different perspectives and experiences are welcomed and respected. 

Learn more about IAA’s pledge and the coalition that spans 85 industries across the country.

IAA Local Tow™   

Save valuable time and additional storage fees by letting IAA deliver your vehicle at an affordable price. IAA Local Tow™ delivers vehicles to locations within 100 miles of an IAA branch within three business days. 

Review all the features of IAA Local Tow™ and call for a free quote today! 

IAA Kansas City East is Open!

We’re happy to announce IAA Kansas City East, located in Odessa, Missouri, is open for business! This is our second Kansas City-area branch. 

The first IAA Kansas City East auction will be held Thursday, April 1 at 9:30 a.m. CT. 


IAA Interact header for buyer Newsletter
IAA High-Resolution Images™ 

Viewing clear, detailed photos is a critical part of vehicle assessment. IAA High-Resolution Images™ features 5-megapixel pictures with deep zoom-in capability to help you bid confidently.

IAA High-Resolution Images™ is part of our IAA Interact™ platform that is revolutionizing the salvage auction industry and giving you the necessary imagery, information, and personalization to be confident with your purchase.


Voice Of The Customer v2

We listen to the feedback we receive from buyer surveys and use that information to improve products and services. Below is a highlight from your most recent responses.  

IAA Local Tow™   

Your responses indicate we’re providing a quality vehicle delivery service that is easy to use and saving you time. We’re proud to read comments about how our staff assisted to quickly process your delivery,  and that we’re getting your vehicles to you within the promised delivery window. 


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Additional Auction Lanes 

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