Buyer Newsletter

Buyer Newsletter 27 - Special Edition: IAA Digital Negotiation™

Published April 16, 2020 - Written by IAA, Inc.


Summary

IAA recently enhanced our powerful IAA AuctionNow™ digital auction platform with an exciting new tool called IAA Manage Offers™. When your high bid falls short of the seller’s reserve, you will now be able to negotiate directly with sellers in real-time. You will have the opportunity to accept, decline or counter offer using your desktop, labtop or mobile device for vehicles that did not meet the seller’s reserve (also called “If  Bid”) during the auction.


IAA Manage Offers is available in 3 convenient locations:

  1. Within the auction interface using the Manage Offers tab in AuctionNow.

  2. On your mobile device using the IAA Buyer App.

  3. On your Dashboard at IAAI.com using a desktop computer, laptop or mobile device.

The Manage Offer process can have up to 3 steps:

  1. When a vehicle fails to reach its reserve at auction, the seller may choose to make an offer to the high bidder. Manage Offers will notify the bidder about this offer.

  2. When you receive the notification from Manage Offers, you can either Accept the offer and buy the vehicle, keep your bid, or submit a counter offer.

  3. Once the seller receives your response they will either sell the vehicle to you, send it to the next auction or list it in BuyNow.

Watch for offers throughout the sale for any “If Bid” vehicles for which you were the high bidder. All offers expire at 8:00 p.m. auction local time. Any offers that have not been accepted by the bidder or seller after that time will automatically expire.

Manage Offers is exciting new way for IAA to help you win more vehicles, resolve “If Bids” faster and make your time bidding more efficient. Look for the Manage Offers notification in AuctionNow, the IAA Buyer App or on your dashboard next time you visit IAA.

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