Contact Information
- Phone: 904-768-6500
- Fax: 904-768-6499
- Email: Mgr-Jacksonville@iaai.com
- Manager: James Smith
- Buyer Services: 904-768-6500
Driving Directions
From I95 North or South take the Pecan Park Rd exit and go east on Pecan Park RD 1/4 mile the branch will be on the right. Entrance #1 is for IAA Drivers only, Entrance #2 is for the office only NO TRANSPORTERS!, Entrance #3 is for Buyer Load Outs Effective April 13, 2020 the 10950 Normandy Blvd, Jacksonville, FL 32221 Sublot hours will change to 8:30 AM - 3:00 PM Mon-Fri. Transporters must arrive before 2:45 PM in order to be loaded.
Working Hours
- Onsite Preview: Preview is held every Monday from 9:00 a.m. until 3:00 p.m. ET
- Office Hours: Mon - Fri 8am - 5pm (ET)
- Yard Hours: Mon - Fri 8am - 4:30pm (ET)
Nearby Branches
- Orlando-North - 122 Miles
- Savannah - 122 Miles
- Tifton - 126 Miles
- Orlando - 146 Miles
Auctions
Branch Notes
Every Tuesday at 9:30 a.m. ET
Onsite Preview
Preview is held every Monday from 9:00 a.m. until 3:00 p.m. ET
Payment
The following are standard payment options: In Person: Cash, Credit Card (less than $250) or Certified Check., Online : I-Pay (Licensed Business Buyer) or Wire Transfer View Details
Days to Pay
Domestic Buyer
: Day vehicle was awarded + 2 day(s)
Foreign Buyer: Day vehicle was awarded + 4 day(s)
Payment is due by 5:00PM branch local time on payment due date
Late Fee: $50.00 or 2% (whichever is greater)
Vehicle Pick Up
Mon - Fri 8am - 4:30pm (ET)
Branch yards close earlier than the offices to allow extra time for pullout/loading.
Vehicles can be picked up on sale day. For the pick up status of a purchased vehicle, please call 877-272-6665.
Transport drivers and towers are required to wear a highly visible safety vest anytime on IAA property.
Days to Pick Up
Domestic and Foreign Buyer
Number of free storage days: Day vehicle was awarded + 4 day(s)
Payment is due by 5:00PM branch local time on payment due date
Storage Fee: $40.00