Contact Information
- Phone: 865-525-7349
- Fax: 865-522-8813
- Email: Mgr-Knoxville@iaai.com
- Branch Manager: Cherie Hollister
- Area Manager: Brian Travis
- Buyer Services: 865-525-7349
Driving Directions
From Atlanta Take I-75 North to I-40 East. On I-40 East, take Exit 394 (US-11E/US-25W/US-70) and Turn left onto Asheville Hwy. Cross the river and take the first right on E. Governor John Sevier Hwy. Go straight through the first stop light. Branch is the second business on the left, next to Overnite Freight. From Asheville, NC Take I-240 West toward I-40 and Merge onto I-40 West via Exit 1A toward Canton/Knoxville. On I-40, take Exit 398 (Strawberry Plains Pike) and turn left onto Strawberry Plains Pike. Turn left onto E. Governor John Sevier Hwy. Branch is the second business on the left, next to Overnite Freight. From Kentucky Take I-75 South toward Knoxville. Take I-275 South toward Asheville. Merge onto I-640 East (Exit 3) toward Asheville. Merge onto I-40 East via the exit on the left toward Asheville. On I-40 East, take Exit 394 (US-11E/US-25W/US-70)Turn left onto Asheville Hwy. Cross the river and take the first right on E. Governor John Sevier Hwy. Go straight through the first stop light. Branch is the second business on the left, next to Overnite Freight.
Working Hours
- Onsite Preview: Vehicle preview is available from 10 a.m. to 2 p.m. local time the day before the scheduled auction.
- Office Hours: Mon - Fri 8am - 5pm (ET)
- Yard Hours: Mon - Fri 8am - 4:30pm (ET)
Nearby Branches
- Asheville - 83 Miles
- Chattanooga - 106 Miles
- Greenville - 121 Miles
- Atlanta East - 138 Miles
- Atlanta North - 141 Miles
Branch Notes
Every Wednesday at 9:30 a.m. ET
Onsite Preview
Vehicle preview is available from 10 a.m. to 2 p.m. local time the day before the scheduled auction.
Payment
The following are standard payment options: In Person: Cash, Credit Card (less than $250) or Certified Check., Online : I-Pay (Licensed Business Buyer) or Wire Transfer View Details
Days to Pay
Domestic Buyer
: Day vehicle was awarded + 2 day(s)
Foreign Buyer: Day vehicle was awarded + 4 day(s)
Payment is due by 5:00PM branch local time on payment due date
Late Fee: $50.00 or 2% (whichever is greater)
Vehicle Pick Up
Mon - Fri 8am - 4:30pm (ET)
Branch yards close earlier than the offices to allow extra time for pullout/loading.
Vehicles can be picked up on sale day. For the pick up status of a purchased vehicle, please call 877-272-6665.
Transport drivers and towers are required to wear a highly visible safety vest anytime on IAA property.
IAA loaders are not permitted to lift anything greater than 11,000 lbs. Transporters must have the correct equipment, the qualification to use the equipment and acknowledge they are solely responsible for loading these items.
Days to Pick Up
Domestic and Foreign Buyer
Number of free storage days: Day vehicle was awarded + 4 day(s)
Payment is due by 5:00PM branch local time on payment due date
Storage Fee: $40.00