Contact Information
- Phone: 757-539-0571
- Fax: 757-539-0573
- Email: Mgr-Suffolk@iaai.com
- Manager: Albert Kurtyka
- Buyer Services: 757-539-0571
Driving Directions
From Richmond, take I-64 East toward Norfolk, at Exit 264, take ramp right for I-664 South toward Chesapeake/ Suffolk/ Downtown Newport News. At Exit 13A, take ramp right for US-58 West/ US-13 South/ US-460 West toward Suffolk. Take ramp right for US-460 BUS West/ US-58 BUS West/ US-13 BUS South toward Downtown Suffolk. Keep straight onto US-13 Branch/ US-58 Branch/ US-460 / Portsmouth Blvd. In .5 miles, turn back on US-13 N/ US-58 E/ US-460 E/ Portsmouth Blvd. Keep straight onto US-13 N/ US-58E/US-460E/ Portsmouth Blvd, arrive at 1389 Portsmouth Blvd, Suffolk, VA 23434. On right side. From NE North Carolina, take US-13 N/ US-17 N/ East, at Exit 215, take ramp right toward Ahoskie/Windsor, bear right onto US-13/ N King St., road name changes to US-13. Stay on US-13 into Virginia. Take ramp for US-13 North toward Emporia/ Norfolk. Take ramp right for USD-13 North/ US-58 East toward Norfolk. Turn right onto VA- 642 S/ Wilroy Rd. Turn left onto Suburban Dr. Turn left onto US-58 Branch/ US-460 E/ Portsmouth Blvd. Keep straight onto US-58/US-460E/ Portsmouth Blvd for approximately 2 miles, arrive at 1389 Portsmouth Blvd. On right side.
Working Hours
- Onsite Preview: Preview is held every Monday from 9:00 a.m. until 3:00 p.m. ET
- Office Hours: Mon - Fri 8am - 5pm (ET)
- Yard Hours: Mon - Fri 8am - 4:30pm (ET)
Branch Notes
Every Tuesday at 9:30 a.m. ET
Onsite Preview
Preview is held every Monday from 9:00 a.m. until 3:00 p.m. ET
Payment
The following are standard payment options: In Person: Cash, Credit Card (less than $250) or Certified Check., Online : I-Pay (Licensed Business Buyer) or Wire Transfer View Details
Days to Pay
Domestic Buyer
: Day vehicle was awarded + 2 day(s)
Foreign Buyer: Day vehicle was awarded + 4 day(s)
Payment is due by 5:00PM branch local time on payment due date
Late Fee: $50.00 or 2% (whichever is greater)
Vehicle Pick Up
Mon - Fri 8am - 4:30pm (ET)
Branch yards close earlier than the offices to allow extra time for pullout/loading.
Vehicles can be picked up on sale day. For the pick up status of a purchased vehicle, please call 877-272-6665.
Transport drivers and towers are required to wear a highly visible safety vest anytime on IAA property.
Days to Pick Up
Domestic and Foreign Buyer
Number of free storage days: Day vehicle was awarded + 4 day(s)
Payment is due by 5:00PM branch local time on payment due date
Storage Fee: $40.00