Local Tow | IAA
IAA’s new, affordable tow service for light-duty vehicles – including motorcycles – for up to 100 miles from the branch. Call (847) 496-9301 or call the branch where your vehicle is located to request a quote and our team will take care of the rest.
Dedicated Support Number for Local Tow
Have questions about Local Tow? Need a quote right away? IAA is excited to announce our dedicated IAA Local Tow number that offers quote assistance from 8:00 a.m. to 5:00 p.m. CT Monday to Friday. Our team of transportation experts can answer any questions you have about the service before or after purchase. Call us at (847) 496-9301 to get a quote or schedule your tow today.
For local support, you can still visit in-person or call your local branch during normal business hours.
Ayuda en Español disponible.
Features & Benefits
Preferred Location: Call IAA Local Tow’s support number or contact your local IAA branch to save a preferred vehicle delivery location other than your business, within 100 miles of a branch.
Auto Tow: Easily arrange an IAA Local Tow™ for every vehicle you purchase, automatically. Simply, call (847) 496-9301 or contact an IAA branch and add Auto Tow to your account. Once activated, every vehicle you purchase at a branch where Auto Tow has been selected will be towed to your business address or a preferred location. The tow fee must be paid to initiate service. If you don’t automatically tow every vehicle to the same location, then Auto Tow may not be the ideal choice for you.
The Fastest Way From Our Inventory To Yours
Affordable light-duty vehicle transportation within 100 miles of any branch.*
Why go elsewhere? We can handle all of your auction transportation needs.
Contact the local IAA branch for quotes and delivery scheduling.
Vehicles will be delivered within 3 business days of making your payment. It’s that quick!
Our professional towers handle every vehicle with expert care to ensure vehicles arrive in the same condition as they leave our locations.
*Exact distance to branch varies. Light-duty vehicles only. No port delivery.
Frequently Asked Questions
- What is IAA Local Tow?
Local Tow is IAA’s new transportation solution for hauls under 100 miles.
- How can I request an IAA Local Tow?
You may request a local tow in person or over the phone with branch personnel at the IAA branch where the vehicle is located.
- What if my tow is over 100 miles?
Visit our Transportation solutions page for other great transportation options, including IAA Transport™, for tows over 100 miles.
- What vehicle types are eligible for Local Tow?
This service is currently only available for automobiles, motorcycles, or light duty trucks.
- Does Local Tow deliver to ports if they are located within 100 miles from the branch?
No, we are currently not delivering to ports.
- Who can I contact with any questions or concerns about Local Tow?
Please contact your local branch for any questions or with any issues/concerns regarding your recent tow.
- How do I set up Auto Tow?
To setup Auto Tow, call an IAA branch and ask for Auto Tow to be added to your account. Auto Tow can be set up at any branch. If you buy at multiple branches, Auto Tow needs to be added to each branch where you would like to use this feature. Once enabled, a tow fee will be automatically charged to your account. Once the fee has been paid, we will deliver within 3 business days.
- Why was my tow denied if the destination was under 100 miles?
IAA Local Tow may be unable to deliver vehicles outside of some branch metropolitan areas. We will always do our best to accommodate your request. If your vehicle cannot be delivered via Local Tow, IAA offers other great transportation options including, IAA Transport™ and Instant Transport Quote. For more information, visit IAA Transportation Services.
Disclaimer: Insurance Auto Auctions, Inc. and its affiliates (“IAA”) will use best efforts to find a tower for IAA Local Tow™. However, there may be instances where Local Tow is unavailable. IAA will not be responsible for any losses, lost profits, storage costs, damages, delays, or issues caused by the unavailability of Local Tow.