Press Release

Insurance Auto Auctions Announces Enhanced Appraisal Capability for IAA Inspection Services

Published May 18, 2016 - Written by IAA, Inc


Integrated Appraisal Offering Becomes the Newest Feature of IAA Total Loss Solutions

WESTCHESTER, IL, May 18, 2016 — Insurance Auto Auctions, Inc. (IAA), a business unit of KAR Auction Services (NYSE: KAR), and the leading live and live-online salvage auto auction company, has implemented an enhanced appraisal offering that provides increased flexibility and choice for IAA Inspection Services™ customers. This is the latest innovation in the IAA Total Loss Solutions™ suite of products that directly impacts the opportunities to improve customer satisfaction and more effectively manage costs during the total loss claims process.

The ability for insurance customers to receive an appraisal is now fully integrated into IAA’s client facing, inventory management system, CSAToday®.  This integration allows customers to maintain existing appraisal vendor relationships, or to have IAA manage the appraisal process. In addition, the added flexibility provides insurance companies with access to multiple total loss claims services within a single platform, resulting in increased efficiency and further cycle time reduction from date-of-loss to total loss determination.

“Along with the enhanced appraisal capability, the platform offers high-definition images to eliminate the guesswork regarding potential damage, as well as condition reporting to allow for easy access to required appraisal information,” said Pat Walsh, senior vice president of business development, IAA. “IAA Inspection Services can also automatically provide photos, condition reports and appraisals directly to insurers through all leading industry estimating platforms for a smooth integration with the customer’s preferred software.”

“Enhancing the appraisal capability based on customer preference heightens the sense of transparency within the process, which in turn leads to an overall improvement in customer satisfaction and retention,” said John Kett, CEO and president, IAA. “Each improvement to IAA Total Loss Solutions highlights IAA’s continued commitment to providing our customers with innovative technologies that streamline the total loss claims process.”

Media Inquiries:

Jeanene O’Brien SVP, Global Marketing and Communications

(708) 492-7328

Analyst Inquiries:

Caitlin Churchill


(203) 682-8200

About IAA, Inc.

IAA, Inc. (NYSE: IAA) is a leading global marketplace connecting vehicle buyers and sellers. Leveraging leading-edge technology and focusing on innovation, IAA’s unique multi-channel platform processes more than 2.5 million vehicles annually. Headquartered near Chicago, IL, IAA has over 3,600 talented employees and over 190 facilities throughout the US, Canada and the United Kingdom. IAA provides a broad range of services to insurers, fleet and rental companies, rebuilders, charity organizations and financing companies that dramatically reduce the cycle time of selling a vehicle with a focus on delivering the highest economic returns. Buyers have access to the industry’s most-innovative vehicle evaluation and digital bidding tools, enhancing the overall purchasing experience.

Uncertainties Affecting Forward-Looking Statements

Certain statements contained in this release include “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995 and which are subject to certain risks, trends and uncertainties. In particular, statements made that are not historical facts may be forward-looking statements. Words such as “should,” “may,” “will,” “anticipates,” “expects,” “intends,” “plans,” “believes,” “seeks,” “estimates,” and similar expressions identify forward-looking statements. Such statements are not guarantees of future performance and are subject to risks and uncertainties that could cause actual results to differ materially from the results projected, expressed or implied by these forward-looking statements. Such forward-looking statements include the statements regarding IAA’s future financial and operating performance, benefits and synergies of the separation, strategic and competitive advantages, future opportunities and any other statements regarding events or developments that IAA believes or anticipates will or may occur in the future. We disclaim any obligation or undertaking to update any forward-looking statements. For further discussion of such risks and uncertainties, see “Information Statement Summary,” “Risk Factors” and “Cautionary Statement Concerning Forward-Looking Statements” in the information statement filed as an exhibit to IAA’s Registration Statement on Form 10, as amended.

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