Training Videos FAQs Useful Documents and Forms Contact Buyer Services

Launch Online Chat

Buyer Services

Buyer Services provides assistance to buyers in English, Spanish, Arabic, Russian, French, German, Polish and Chinese. They help with registration, bidding, payment (accept wire transfers and process payments), vehicle pick up, etc. They will answer your questions about buyer rules, auction policies and all web and mobile application issues. Contact Buyer Services via Phone, e-mail or Live Chat(desktop only).

701 Harger Road, Suite 201, Oak Brook, IL 60523

Phone:
USA & Canada – (U.S. Toll Free) - 877-937-4243 or International – 630-686-4097
México - (Teléfono gratuito) - 001-855-615-9401
Polska – (Bezpłatny) - 0-0-800-121-4897
8000-3-570-3114 - (الإمارات العربية المتحدة - (الرقم المجاني
Fax: 630-382-5628
Email: cservice@iaai.com

Hours:
Mon-Fri 6:30am – 7pm (CT)
Sat 8am – 5pm (CT)
Sun Closed

Contact us

Complete this section to have a customer service representative
contact you.

* Indicates a Required Field

2000 characters left
If you require more space, please email us at cservice@iaai.com.
Submit