Contact Information
- Phone: 585-426-5420
- Fax: 585-426-5413
- Email: Mgr-Rochester@iaai.com
- Branch Manager: Mark Kielbasa
- Buyer Services: 585-426-5420
Driving Directions
From Points West-490 East to 390 North First Exit Lexington to Lee Rd - Right on Lee, Right on Trolley Blvd. From Points East - 490 West to 390 North to Lyell Avenue Exit. Right off Exit, Immediate Left is Lee Rd. - Left on Trolley Blvd.
Working Hours
- Onsite Preview: Vehicle preview is available from 10 a.m. to 2 p.m. local time the day before the scheduled auction.
- Office Hours:
- Yard Hours:
Auctions
Branch Notes
Every Tuesday at 9:30 AM ET
Onsite Preview
Vehicle preview is available from 10 a.m. to 2 p.m. local time the day before the scheduled auction.
Payment
The following are standard payment options: In Person: Cash, Credit Card (less than $250) or Certified Check., Online : I-Pay (Licensed Business Buyer) or Wire Transfer View Details
Days to Pay
Domestic Buyer
: Day vehicle was awarded + 2 day(s)
Foreign Buyer: Day vehicle was awarded + 4 day(s)
Payment is due by 5:00PM branch local time on payment due date
Late Fee: $50.00 or 2% (whichever is greater)
Vehicle Pick Up
Branch yards close earlier than the offices to allow extra time for pullout/loading.
Vehicles can be picked up on sale day. For the pick up status of a purchased vehicle, please call 877-272-6665.
Transport drivers and towers are required to wear a highly visible safety vest anytime on IAA property.
IAA loaders are not permitted to lift anything greater than 11,000 lbs. Transporters must have the correct equipment, the qualification to use the equipment and acknowledge they are solely responsible for loading these items.
Days to Pick Up
Domestic and Foreign Buyer
Number of free storage days: Day vehicle was awarded + 2 day(s)
Payment is due by 5:00PM branch local time on payment due date
Storage Fee: $40.00