COVID-19 State Title Processing

    (Please reference disclaimer listed below)
    Thank you for your cooperation and understanding as we navigate within these unprecedented times. The IAA family of companies are following the best practices outlined by the Centers for Disease Control (CDC) and the World Health Organization (WHO). The hope is that our focused attention and swift actions will be part of a positive worldwide effort to flatten the curve and slow the spread of COVID-19.

    IAA is monitoring critical components including state specific DMV and Title Processing Center Status.

    In conjunction with DDI, we are continuously monitoring the status of these facilities as they could affect our ability to process and sell vehicles in a timely fashion. We are the DMV and Title Processing Center status information resource for the American Property and Casualty Insurance Association website.

    IAA Inspection Services™
    To help provider clients continue to process claims, IAA Inspection Services provides enhanced images, condition reporting and if needed a completed appraisal. For more information, please download this helpful pdf. IAA's hope remains that our collective, focused attention and swift actions will be part of a positive global effort to flatten the curve and potentially halt its spread.

    California Electronic Lien Release Program
    IAA is currently the only auto marketplace registered as an ELT Service provider in California. Start decreasing your processing time today. Download this pdf, for more information.

    Use the table below to view state specific information on titling services that may be affected by the COVID-19 Virus. This table will be updated daily with potential impact levels and notes.

    Helpful Hints

    • The database is best viewed in a Google Chrome browser.

    • Click on any of the cells to see more information.

    • If you'd like to view the the database full-screen in a new tab or download it to a csv (excel) file, click on the buttons in the bottom-right of the table.

    Note Status Variations

    • Open – State DMV is open with no or very few limitations

    • Open with various restrictions – State is open, however they have medium to heavy restrictions, i.e. limited number of staff, limited number of days open, limited hours

    • Closed to the public – State is closed to all walk-in traffic, however they continue with e-mail, online, phone, mail transactions

    • Closed – State is closed for walk-in, on-line, phone, mail transactions.

    Color Code

    • Red = Major Impact to IAA Operations

    • Yellow = Potential Impact to IAA Operations

    • Green = Minor Impact to IAA Operations

    Time updates are now tracked at a state level in the table below.

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