IAA Transport™ & Transportation Network
Transporting vehicles to their final destination includes the convenient services of IAA Transport™. Our vehicle buyers save time and effort using our vehicle delivery services provided by a robust network of nationwide towers and international carriers. Learn more about IAA Transport to deliver your vehicles, or sign up to be a part of our tow network.
What’s IAA Transport™?
Vehicle delivery enabled with IAA Transport allows buyers of IAA vehicles the ability to coordinate door-to-door delivery completely online. This convenient process is available to destinations around the globe.
Interested in Becoming an IAA Transporter?
We’re always looking for reliable full- and part-time towing partners with light-duty equipment to deliver vehicles from IAA locations to destinations worldwide. Towing with IAA means towing on your terms and accepting assignments when it works with your schedule for both inbound and outbound work.
Additional IAA Transport Information
A note for international deliveries: Please be aware that ancillary fees may be charged at the port of entry associated with port storage, duties, taxes or other customs requirements. These ancillary fees are outside of IAA’s control and are mandated by state and federal entities.
A note for port deliveries: Buyers transporting to a port with a final destination location in a country currently not supported by IAA Transport will need to provide IAA Transport a Dock Receipt at the time of order. Dock Receipts should be emailed to IAATransport@iaai.com.
A note for all deliveries: Buyer is responsible for unloading the vehicle from the Carrier. IAA and the Carrier will rely upon the delivery information provided by Buyer at the time of order. The Carrier will attempt to notify Buyer of delivery approximately 12 to 24 hours prior to the actual delivery. If Buyer is not available at delivery, or when the Carrier contacts Buyer, the vehicle will be delivered to a terminal at the discretion of IAA or the Carrier. Buyer will be charged extra for storage and re-delivery. Should any of the delivery information change prior to delivery or be inaccurate, Buyer must notify IAA at least 2 hours prior to estimated delivery. IAA reserves the right to refuse service, if modified at any time. In the event this information is not relayed to IAA and the Carrier attempts a drop off, Buyer is responsible for paying for any dry run and/or re-delivery fees.
Cancellation Policy: Buyer agrees to pay IAA a Dry Run fee equal to 1) $150.00 if transportation distance is 0-1,000 miles or 2) $250.00 if transportation distance is 1,001 miles or greater if Shipper cancels an order for transportation or redirects the order to a different location after 11:59.59 PM ET two calendar days before pickup. As an example, if the scheduled pickup date is July 10th, then the cancellation must occur before 11:59.59 PM ET on July 8th to avoid a Dry Run Fee. Should Buyer need to alter or cancel transportation after pickup, Buyer must pay the current transportation fee, plus the fee for the new transportation quote. Notwithstanding the foregoing, should IAA fail to meet the agreed-upon pickup time, and Buyer then decides to cancel transportation, IAA shall not be due a Dry Run fee.
Want to speak with our IAA Transport team personally? Email us at IAATransport@iaai.com with any questions or call 855.694.7502.