Obsługa klienta

Transporting vehicles to their final destination includes the convenient services of IAA Transport™. Our vehicle buyers save time and effort using our vehicle delivery services provided by a robust network of nationwide towers and international carriers. Learn more about IAA Transport to deliver your vehicles, or sign up to be a part of our tow network.  

Proces rejestracji w charakterze Nabywcy indywidualnego (publicznego) lub Licencjonowanego nabywcy biznesowego jest prosty. Nasz ulepszony system rejestracji online pozwala wygodnie zarejestrować się za pomocą komputera stacjonarnego, tabletu lub urządzenia przenośnego. Wystarczy postępować zgodnie z tym przewodnikiem krok po kroku, aby móc w mgnieniu oka licytować i kupować. 

IAA offers several convenient options to pay for vehicles. After the vehicle is awarded, payments are due by 5:00 p.m. local branch time on the due date. For U.S. domestic buyers, payment is due two business days after the vehicle is awarded. For non-U.S. foreign buyers, payment is due four business days after the vehicle is awarded. Compare options in the chart, then view more detailed information about each payment option below. 

IAA provides an industry-leading car auction experience by continually listening to buyer feedback and innovating our auction model. We developed a multi-channel auction to provide the choice, flexibility and convenience our buyers need.

Searching for parts? Searching for something whole? IAA has it covered. We have multiple tools to help connect buyers to the vehicles they're looking for. 

You have flexibility in the way you buy. When it comes to bidding at an auction, IAA gives you a few different options for your convenience.

An informed buyer is a confident bidder and IAA wants our buyers to have all the tools necessary to make decisions on the value of a vehicle. We provide detailed information for every vehicle in our inventory to prepare you for auction. IAA Interact™, our fully digital merchandising platform, gives buyers an enhanced inside-out breakdown of each vehicle so you know exactly what you’re purchasing when placing bids. 

The IAA Buyer App lets you search, bid on, buy and pay for vehicles while you’re on the go. Buyers can access our innovative digital auction tools and receive instant notifications on your mobile device, including alerts when you’ve been outbid, auction status changes, payment notices and more. If you’re an IAA Seller, learn how to efficiently manage inventory using CSAToday. It gives our Sellers the ability to assign vehicles, find estimated salvage values and more anytime, anywhere. Towers and Transporters should download the IAA Tow App to receive notifications when vehicles are dispatched. Learn about the app’s features designed to assist our network of tow partners via your mobile device.

IAA Engine Starts™ video features a 10-second, under-the-hood view with full sound for buyers to assess the engine’s condition as the engine runs.

Need it right now? IAA's Buy Now option allows buyers to purchase vehicles between auctions for a set price. It's your opportunity to purchase vehicles outside of our weekly auctions, at your convenience. Once you make the payment, it's yours. 

IAA Rec Rides™ is an online powersport auction dedicated solely to motorcycles, ATVs, snowmobiles, jet skis and more. The Rec Rides auction at IAA is your one-stop powersport shop for salvage titles and clear titles as well as repossessed, rebuilt, repairable, donated and parts only units.

Dedicated solely to light, medium and heavy equipment auctions, including semi-trucks, trailers and RVs, IAA Specialty is your source for commercial inventory.

Located in the Bid Information section of the Vehicle Information page, the IAA Cost Calculator is available to registered buyers who have logged in to IAAI.com. This tool enables you to calculate the final cost of a vehicle--including any applicable fees--before buying cars at auction.