IAA Canada AuctionNow™
IAA's bidding and buying auction platform has gone digital.
In a continued effort to innovate our auction model and incorporate feedback from buyers, our successful AuctionNow™ platform is being further enhanced to accommodate digital-only auctions.
Frequently Asked Questions
How is our auction model changing?
For the majority of our branches, Impact will be an all-digital platform utilizing our AuctionNow technology. The platform will not have any human clerk or auctioneer; everything will be operated in an automated way by our system. The auctioneer’s voice will be replaced by sound effects and automated verbal audio effects.
What if I don’t have an online account?
Setting one up is fast and easy. If you’re a registered buyer and have a buyer number, simply provide your email address to a customer service representative at any branch, or contact Impact Customer Support. For new registrations, visit ca.iaai.com and click on the Register Now button in the top right corner.
How are fees managed?
All vehicles bought online are subject to our Internet Fee schedule.
Will current auction times change?
Auctions will always start at the exact posted time on ca.iaai.com and will always proceed exactly in order of Run # (starting with 1 and going up).
What enhancements are being made to AuctionNow?
- The 3-2-1 countdown will be replaced by an animated countdown progress bar, which will change in color from green to yellow to orange to red as the countdown ticks down. The countdown itself will be extended from 3 to 6 seconds and will always start immediately after every bid.
- A new feature called “Time Extended” automatically resets the countdown when there is high bidding activity on a stock.