Adding IAA’s transportation solution is fast and easy during checkout or after completing payment of your won vehicles. Whether it’s short-haul, long-haul or select international services, IAA Transport has you covered. You can also receive a FREE quote on a Vehicle Details page.  

Our goal is to provide consistent transportation services and maintain a reliable tow network. Tow rates will periodically be reviewed throughout the year and may change depending on market conditions. 

Adding IAA Transport via IAAI.com 

1. When you head to checkout, go to the “To Be Paid” section under “Won Vehicles,” vehicles eligible for IAA Transport will show a box for you to click and select IAA Transport. Then, simply enter your preferred address and quickly receive a rate quote so you can bundle both payments together and handle them in one convenient step. 

2. If you wish to add IAA Transport after completing payment of a won vehicle, go to the “To Be Picked Up” section under "Won Vehicles” and select the vehicles that need to be transported. 

3. You can track your delivery in “Won Vehicles” > “To Be Picked Up” > “Delivery.” 

Adding IAA Transport via the IAA Buyer App 

1. Visit “My Account” and the “To Be Paid” section under “Post Sale,” select your payment method, select the stock(s), update your sale document instructions, and add IAA Transport.  

2. If you wish to add IAA Transport after completing payment of a won vehicle, go to “My Account” and then the “To Be Picked Up” section under “Post Sale,” select the “Owner Pickup” tab. Vehicles eligible for IAA Transport will show a box for you to click and “Add Delivery.” You will be provided with a delivery estimate and the option to set and apply your payment.

3. You can track your delivery in “My Account” > “To Be Picked Up” > “Delivery.” You can also visit “My Account” > “Purchase History” > “Track Shipment.”   

IAA delivers to any residential or business location within the continental U.S. and specific international markets.

• Europe - Door-to-Door Service

  • Belgium, Czech Republic, Denmark, Estonia, France, Germany, Latvia, Lithuania, Netherlands, Poland Republic, Slovakia

• North America

  • U.S. – Door-to-Door Service

For international deliveries: Please be aware that ancillary fees may be charged at the port of entry associated with port storage, duties, taxes or other customs requirements. These ancillary fees are outside of IAA’s control and are mandated by state and federal entities.

For port deliveries: Buyers transporting to a port with a final destination in a country currently not supported by IAA Transport will need to provide IAA Transport a Dock Receipt at the time of order. Dock Receipts should be emailed to IAATransport@iaai.com.

Want to speak with our IAA Transport team?
Email: IAATransport@iaai.com
Toll Free: (855) 694-7502
Outside the U.S.: (708) 572-0586

If your desired drop-off location is within a branch’s local service territory, you’re eligible for our convenient and efficient Auto Tow service. Auto Tow coordinates your door-to-door IAA Transport delivery to your preferred location automatically. Simply add Auto Tow to your account by calling 855.694.7502 or emailing iaatransport@iaai.com and you'll receive each purchased vehicle at the same location once activated. It's the most efficient way to transport your vehicles locally.

We’re always looking for reliable towing partners.